Full sail ahead into the digital transformation of your marina
Marina management software of the next generation.
It combines over 50 years of experience and know-how in managing world class marinas with leading Oracle Cloud technology to deliver a reliable software service which helps you to run your marina with more efficiency at lower costs.
Marinacloud is designed by marina managers for marina managers.
Reduce the complexity of marina operations
Increase customer satisfaction
Make better decisions
Marinacloud delivers the most importantnumbers straight to your dashboard, 24/7.Now you can make the important decisionsfaster and smarter, based on true facts andfigures and not feelings.
Reduce IT costs
No expensive servers or installations. No setup fees, no exit penalties, no long term licencing contracts.Use as many licences as you need, on monthly basis. You only pay what you use.
Simple and easy to use
Acceptance and implementation is resistance-free. Just like browsing the web.
Designed for mobile
Deliver more service with less stress
You need a stable sistem to help you with billing, contracts, berth management, keeping track of guests in transit and pleasing permanent guests – as well as all other boring, yet important tasks such as accounting and reporting.
What you lack the most is quality time with your customers and insights to help you solve their real problems. Your staff needs reliable tool to work better and more efficient on daily basis. With MarinaCLOUD you will deliver more service for less costs.
A good day in the marina starts with a good marina management system...
Interactive high-quality marina map
Berth management is one of the most important aspects of marina operations. It is essential for marina managers to have accurate information about the current and further utilization of marina resources.
In Marinacloud, we use high-quality interactive maps in scale to provide accurate information about the position, size and status of every single boat and berth in the marina.
With help of our booking calendar you can manage future reservations and new contracts to ensure the optimal utilization of your resources at any time.
Further upgrade of this feature is available with LiveCAM. We integrated video surveillance into MarinaCLOUD to provide a real time view of every single berth in the marina (assuming it is covered with the surveillance cameras). This upgrade adds on reliability and saves hundreds of working hours for marina staff.
Proactive Boat Care
Marina business is all about confidence.
Your customers leave their expensive boats in your marina and you have a huge responsibility to ensure the safety of their vessels while they are at home. You have to justify the confidence they have in your facility.
In our concept of proactive boat care, marina staff performs regular dock walks to check the status of every boat and berth, which are recorded straight into our application on a rugged android smartphone. Every activity performed on the vessel is logged with a description and a photo. Once a week (or at your own schedule), a photo of every single vessel in the marina is taken and saved in the system, then sent in an automated personalized weekly report to each of our contract customers.
You have a recorded log of your performance as measure of your service and responsibility.
95% of our customers are absolutely delighted with this servicey reports
Customer satisfaction with Proactive Boat Care weekly reports
80% of customers read weekly report
99.99% system uptime with no failures
Clean and simple design
Marinacloud delivers the most important numbers straight to your dashboard, 24/7.
Now you can make the important decisions faster and smarter, based on true facts and figures and not feelings.
Smart alerting system
Marinacloud system is designed to constantly monitor and analyse your data and generate apropriate alerts and reminders. If contract with your customer expires in 30 days, you will get a reminder. If your usage rate drops below 60%, you will be alerted.
Designed to run on all devices
Marinacloud is designed for conventional computers and mobile devices. You don’t have to be in your office to be fully operational. With marinacloud, you go to where your customers are.
You can run your marina from anywhere in the world!
Marinacloud is a cloud application
With marinacloud, there are no expensive servers, complicated licences, operating systems, databases, administrators, hidden costs etc.
Just a moderate monthly subscription fee with no contractual obligation. You will pay only what you use.
We run on best-in-class Oracle Cloud technology.
Short intro video…
Driven by personal experience
We were had to deal on daily basis with operational issues like whether all contracts were charged and invoiced, which berths are vacant for transit right now and how can we maximize their usage, why we lost a specific customer and can we avoid it in future… To combat our paranoia of mistake and fear of missing an opportunity, we tried many different approaches. We both failed and excelled in application of various quality standards and processes in attempt to shape a robust and stable business model (ISO 9001, Six Sigma, Lean, education, stimulation, motivation…). But at the end of the day we learned that there is only one way to efficiently manage a complex business like a marina: a reliable integrated IT system. Unfortunately, it is costly to develop and maintain it on your own.
Looking for off-shelf CRM solutions we realized none of them suits specific needs of marina operations and none of existing marina management tools offered complex solutions for safety protocols and operational procedures we wanted to implement to achieve our strategic goals. So we engaged the best developers and engineers to create our own marina management system.
We hope that our experience will help other marinas coping with similar issues in daily business.